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How it works

Someone tricky to buy for?

Looking for an alternative to the same old standard presents?

Don’t have time to search the shops?

Whoever you're buying for, our Gift Owl Card makes the ideal present. Here’s how it works.

1. You give someone special a Gift Owl Card

It’s easy to buy a card right here on the Gift Owl site. You can have it sent to you to deliver yourself, or direct to your friend with a personal message printed inside it.

There are 3 sizes of Gift Owl to choose from: mini, classic or jumbo. We also offer bespoke and international (non UK) options - just get in touch at

Your friend then fills in our fun questionnaire and sends it back to us at Gift Owl. They can complete as little or as much as they want, but the more they tell us the better we can choose their gifts.

2. We handpick a selection of lovely things from lovely places, just for them.

Once we receive your friend’s Gift Owl Card we read it carefully, and get to work putting together a gift package that we think they’ll love based on their personality, style and likes/dislikes.

We search high and low to find lovely things from lovely places. We spend our time trawling through craft fairs, vintage shops and designer studios for unique gifts. We work with independent craftspeople and designers from around the world, and even handmake some of our own creations in the Gift Owl Workshop. All this hunting means we can find the perfect combination of gifts for pretty much anyone(!)

To get an idea of the sorts of gifts we can include, take a look at some example gift parcels or visit our blog or Facebook page to see some of our latest discoveries.

3. They receive a brown paper package, tied up with string, full of surprises

Once we’ve found a lovely selection of gifts, we wrap them up in tissue paper and brown paper, and tie the whole package up with string to send to your friend. We do this all as quickly as possible, but because each package is put together especially for the recipient it may take up to 30 days for us to find and send your gift. We hope it will be worth the wait(!)

If you have any questions, or just fancy a chinwag, then we’re always happy to chat:

The small print (terms & conditions)

1. Definitions
  • “Gift Owl” is a trading name of Amy Yates, Castle Hill Cottage, Crook Road, Brenchley, Kent, TN12 7BN
  • “We” (or “we”) and “Us” (or “us”) means Gift Owl
  • “You” (or “you”) and “Your” (or “your”) means the person in possession of the Gift Owl Card.
  • “Gift Owl Card” means a card purchased from Gift Owl
  • “Gift Owl Card Number” means the unique identifying number printed on a Gift Owl Card
  • “Gift Owl Package” means the selection of gifts which Gift Owl sends you in exchange for a valid Gift Owl Card

2. The Gift Owl Card

  • Each Gift Owl Card entitles the holder to one Gift Owl Package.
  • To claim your Gift Owl Package you must return a completed and valid Gift Owl Card to us by post. Copies and electronic versions cannot be accepted.
  • The cost of postage for returning the Gift Owl Card to us is your responsibility, as we do not have a Freepost facility.
  • The Gift Owl Card is valid for 12 months from purchase, and must be received by us before this expiration date to qualify for a Gift Owl Package.
  • Please look after your Gift Owl Card. If it is lost, stolen or damaged please contact us as soon as possible by email at Replacement Gift Owl Cards will be issued at our discretion, and may incur administration/postage costs.

3. Gift Owl Packages

  • We endeavour to deliver a Gift Owl Package which contains items which you will love, and are appropriate to you. However, we cannot guarantee this.
  • Items and images on this site are for illustrative purposes only. The actual items you receive will vary depending on your answers to the questions on the Gift Owl Card and what catches our eye when we are putting your Gift Owl Package together. Your Gift Owl Package can consist of new and/or vintage items.
  • To ensure we only send you things we think you’ll love, it may take up to 30 days for your package to arrive. We can only deliver to a valid UK postal address.
  • If you have any queries or complaints about your Gift Owl Package, please get in touch by email at

4. This Website

  • The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

5. Your Data

  • Any personal data we hold may be held by us in any form and used by us for the purposes set out below:
  • We may use, analyse and access data to maintain and develop our services.
  • Where you have provided your agreement we may use your personal data for marketing purposes.
  • We will disclose information outside our immediate business only where you have provided your agreement, or to our agents or subcontractors for operational reasons, or if compelled to do so by law.

We reserve the right at all times to introduce new Terms and Conditions and to vary or amend the existing Terms and Conditions. Full and current Terms and Conditions are available at

Email Newsletter Prize Draw: Terms and Conditions

1. The prize will be one Gift Owl Card
2. All subscribers to the Gift Owl email newsletter will be automatically entered into the prize draw. Only one entry per person. Incomplete, illegible, misdirected or later entries will not be accepted. We accept no responsibility for entries lost or delayed. Proof of sending will not be accepted as proof of delivery. No Purchase Necessary. The information collected from entrants shall be used for marketing purposes.
3. Entrants must be over 18 years of age and resident in the UK.
4. The closing date for entries for the current draw is 28th February 2013. The draw will be made on 1st March 2013.
5. The winner will be selected at random by pulling out of a hat. The decision of Gift Owl will be final. No correspondence will be entered into.
6. The winner will be notified in writing by email within 7 days of the draw date. If the winner does not accept the prize or if contact cannot be made within 28 days of the draw, the prize will be forfeited and offered to a substitute winner. It is the entrant's responsibility to notify Gift Owl of any change in contact information.
7. If you are a winner, you may be required to participate in any publicity or promotion organised by the Promoter, this may include printing your name on the Gift Owl website or other promotional material.
8. The promoter is Gift Owl: Castle Hill Cottage, Crook Road, Brenchley,Kent, TN12 7BN.
9. Details of the winner will be available by sending a SAE to the Promoter after 1 October 2012 at the following address:Castle Hill Cottage, Crook Road, Brenchley,Kent, TN12 7BN.
10. Entry into this prize draw implies acceptance of these rules and conditions.
11. Gift Owl reserves the right to withdraw these offers without notice.

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